Canine Behavioural Sessions

Introduction

SPPOT provides a modern, professional pet dog training service for Pembrokeshire and beyond, providing small group classes in Haverfordwest and individual training and qualified behavioural advice across South West Wales.

We teach kind, fair and effective dog training, using proven reward-based techniques and all the latest knowledge about how dogs think, perceive the world and what motivates them to do the things they do and the things we want them to do.

The behavioural techniques we use are based on sound scientific theory and established, effective practice. Modern behavioural techniques do not involve any harsh methods and do not involve any outdated ‘rank reduction’ programmes where you are required to become the ‘pack leader’. Each dog is assessed thoroughly, and an individual plan is worked out that suits both the dog and the people in their lives.

Our aim is to enable customers to have a positive, lasting relationship with their dog, by creating individual training plans which take account of what is needed and wanted by all concerned.

Training and behaviour sessions are designed to be fun, friendly and informative and they are for every person and every dog, including children. It may seem an obvious statement, but dogs are a different species to us and often the problems that people have with their dogs are simply due to a breakdown in communication between the two.

As qualified, experienced and professionally affiliated canine practitioners, we are able to help dogs that have all kinds of behaviour difficulties at any stage of their lives. The following is a list of some of the more common issues that we can help with:

  • Housetraining at any age
  • Settling in rescue dogs
  • Separation problems/anxiety
  • Excessive barking
  • Rehabilitation of dogs who have experienced trauma, neglect or abuse.
  • Nervous, fearful behaviour, such as noise phobias, fear of people and so forth.
  • Aggression to other dogs
  • Chasing: cars, rabbits, joggers etc
  • Guarding behaviour: food, toys etc
  • Reluctant eaters
  • Recall difficulties (dogs that won’t come back)

This is by no means an exhaustive list, so please do get in touch if your dog has a difficulty not listed.

SPPOT Dog Trainers & Canine Behaviour Practitioners

Kerri Bee

Kerri is Managing Director of SPPOT, and holds a Foundation Degree in Canine Behaviour and Training from the University of Hull and she is a member of the Association of Pet Dog Trainers, the largest organisation of its kind in the UK (www.apdt.co.uk)

This means Kerri is a qualified Dog Training and Behaviour Practitioner, having worked as such for ten years before managing SPPOT took over.

Lucy Ellerton

Lucy is a qualified Dog Training and Behaviour Practitioner with a BSc In Animal Biology and Behaviour, specialising in working with reactive and fearful dogs as well as training family dogs.

Amanda James

Amanda is our Senior Development Worker and is a Level 3 Accredited Dog Trainer, currently studying to Level 5.

Jan Thompson and Beth Davies

Jan Thompson and Beth Davies are both Development Workers and Level 2 Accredited Dog Trainers, currently studying to Level 3.

It is very important to check the qualifications of any dog training or behaviour professional because qualifications are very varied, and many people call themselves ‘behaviourists’ when they hold no true qualifications at all.

How do behavioural sessions work?

Making Contact

The first telephone conversation or e-mail will be to briefly discuss the difficulties you are experiencing and to form a plan in order to assess those fully. There are a number of different routes through the assessment and treatment process depending on the problem and of course, every dog and situation is different too. We will then direct you to our website to book your initial assessment appointment.

There are many canine behaviour issues that have physical causes, so we may ask you to book your dog in for a clinical assessment with your vet first.

Comprehensive Assessment

Most dogs will need a full assessment although there are exceptions depending on the problem.

The assessment will either take place at SPPOT DHQ on our Canine Behaviour Clinic days or at your home, depending on the nature of your dog’s issues.

What to expect at the Initial Assessment 

The initial assessment usually takes at least two hours and covers every aspect of the dog’s life so far. We will need to ask you questions about your dog’s lifestyle with you, and record as much detail as possible. While there may be a lot of questions for you to answer, this is a very informal discussion with plenty of opportunity to ask questions and cover everything that concerns you.

Further assessment may be required, for example, there may be the need to observe the dog in certain situations, or the customer may need to keep a behaviour diary for a while. If a dog is behaving aggressively or is fearful, we will never ask to see your dog behave in that way – it is unnecessary, unethical, and unkind to your dog. Modern methods of assessment enable us to treat all unwanted canine behaviour in a professional and ethical manner.

Individual Planning

Once all the information is gathered, a comprehensive programme is individually written for you and your dog. This can usually be ready around two weeks after the assessment but we usually give you some aspects that you can start work on immediately.

Implementing Individual Plans

The way in which each plan is implemented is individual to each customer and dog. Sometimes all that will be required is a plan to follow which can be emailed. Mostly however, at least one follow-up session will be needed. In the case significant problems, the treatment will usually involve a number of sessions.

All subsequent sessions are planned with the customer to be affordable and effective, with subsequent included e-mail support.

Things to Consider

It is true that some behaviour problems are very simple to address, but more often some changes will have to be made to the dog’s lifestyle, which could be minor or more significant. Please remember you have a legal duty to ensure your dog is under control at all times and the laws in Wales are stricter than ever and set to become even more so. The kinds of measures that may be in your dog’s best interests could be:

  • An increase in mental stimulation
  • An increase or decrease in exercise
  • A change of diet
  • A change in the way you manage your dog’s behaviour
  • Daily training for general life skills; or more complex behaviour work

All measures to change the behaviour you find difficult will be discussed with you and full tuition given. However, you must be prepared to work consistently with your dog as very, very few problems get better by themselves.

Guide to Costs for Behavioural Help for Your Dog

A full assessment (2 hours) costs £60

A full written plan when needed costs £30

If the problem can be solved by following our standard training plans, these cost £5 to email and £10 to print and post.

Each follow up session, if needed, costs £30 per hour.

Follow up sessions are only ever suggested when in the best interests of your dog and can be on a schedule to suit your life and budget.

A charge for travel will apply when traveling beyond a 20 mile radius from SPPOT DHQ.

Please ask if cost is a high consideration for you – people on low incomes may be able to access our concessionary rates.

Your dog is our priority

Safe

Safe, warm and bright indoor environment and natural secure gardens. Age appropriate toys, activities, mats and treats for young puppies as well as older puppies and dogs.

Care

All of our staff and volunteers are qualified and/or accredited in the care and training of dogs using only positive, scientifically proven techniques.

Bespoke

With small training classes, our Dog Trainers and Assistants are able to provide highly individualized training, while you and your puppy or dog also benefit from meeting others.

Clean

Our building is regularly cleaned to a high professional standard by the Celtic Cleaning Company and welcoming for humans & dogs alike.

Comfy

SPPOT’s training classes are held in our own dedicated training centre, with comfy sofas and beds for you and your dog, central heating, air conditioning and easy access to to gardens, bathrooms and kitchen.

Outdoor

Puppies & dogs can explore our enclosed gardens in complete safety.

Did you know SPPOT also provides dog walkers? Keep your training consistent and positive, have your dog walked by one of our friendly team.

Client Testimonials

An amazing place doing an amazing job for amazing people.

Dawn
Had a great morning attending the recall workshop run by the wonderful team at SPOTT. The workshop was fun, relaxed and very informative. There was lots of practical advice and great ideas for fun ways to help teach our very lively puppy and us the skills and confidence to help keep him under control in public places. We had a lovely walk around the racecourse this evening putting our new skills into practice.
Many thanks to you all.
Jo

SPPOT have been walking my dog while my family have been away and they have been brilliant, coming early as its been so hot. My dog is quite shy but she has loved both volunteers. Will be recommending you to everyone.

Claire

Monty loves his days at Doggy Daycare and I feel so confident leaving him in the capable hands of the team. Lots of walks, playtime and sleep! (Although monty is like the Duracell bunny so he hardly ever chills!) highly recommend.

Annie

Wonderful people and a wonderful service. Our dog looks forward to spending time in doggy day care and we have also used the dog walking service in the past. Very professional approach and more then happy to let our boy be looked after by them.

Martin

Have been using Sppot’s dog walking services for a number of years. Would highly recommend the service, very reliable and caring.

Caroline

We took Alfie to Simpson Cross on Thursday 7th Aug. He was there until after 4pm when we collected him and he was worn out with all the play he’d had. He has a new friend in Keith, who he was assigned to for the day and I think the feeling was mutual ! He will be going back soon! Lorna

Lorna

From day 1 SPPOT went out of their way to find our puppy space in their daycare service. They were so flexible and really helped us out so I could work and our dog was never left on his own. A year on or dog still absolutely loves his time with SPPOT and I love the fact each dog has 1to1 care. They manage to support the needs of each dog and make such an effort to make every visit fun for the dog. Think you guys are incredibly professional and fabulous at what you do. Thank you for all your hard work.

Kathryn

Our dog Nova goes to daycare once a week at SPPOT and she absolutely loves. She’s normally joined at my hip but doesn’t even look back at me when I leave. They tailor Nova’s day to her needs and nothing is too much trouble. We really couldn’t recommend them enough.

Amy
We took Skye to the foundation clicker training which was amazing and fun.
Now she goes to doggy daycare every Friday and she loves it.
I highly recommend Kerri and the SPPOT team to everyone. They’re amazing and friendly. Thank you for taking care of our little girl.
Sarah

These people are brilliant. Just love their doggy day care service and more importantly so does my dog. I completely trust these people. How they mange to organise and deliver what they do is amazing. When I collect my dog after day care he is always grinning and I can tell he has been utterly satisfied, with his constant need for games and attention completer satiated – and knowing my dog that is saying something! He also looks completely destressed and more relaxed then normal. The training they do with him really helps me also and have noticed he is better behaved at home. They really care about giving the dog what they need, in my dogs case balance between mental and physical stimulation.
I also love their online booking system so easy to use and monthly billing, very user friendly and convenient for last minute changes to bookings. Nice job well done SPPOT.

Scott

Izzy had a fab time in doggy daycare and has grown up to be a lovable, friendly and sociable dog!!

Becky

Maisie is a newcomer at Spott this week. I cannot praise the staff and care that Maisie has received enough! One tired pooch when she’s had so much fun I actually have peace and cuddles with her during the evening. So good to let her mix with other dogs in a wonderfully controlled environment and constant attention and exercise. Well done sppot.

Helen

Highly recommended, lovely staff and such a great location! Really has helped my crazy 7 month cockerpoo calm down loads considering he’s still a pup! Completely changed him and we get so much joy out of him! Keep up the good work girls and guys.

Amy

Joey loves daycare. Staff are all lovely and very helpful. Fabulous facilities.

Jemma

Would thoroughly recommend, our dogs are in safe, enthusiastic and very caring hands.

Caroline

Fabulous training advice and information, all animal friendly and enjoyed by all. Well done and thank you.

Peter

Sppot do amazing work with dogs and people – always with the dogs best interests at heart. Our dog loves her sessions there & we are completely confident leaving her knowing she is in good hands.

Trudie

Teddy absolutely loves coming to daycare and he’s always so tired after a day there. Fab service and would recommend to everyone! Thank you so much for looking after Teddy so well.

Bex

My wife and I have been taking our dog (puppy) to their training sessions and the progress he makes at each session is truly remarkable. The simple techniques demonstrated are effective and easy for the dog and handlers to understand.
Natalie is recognised in the “doggy” world as being an outstanding trainer with a deep insight into canine psychology.

Gordon